Patient Experience

Large Numbers of Californians Have Delayed Care for Urgent Health Issues During COVID-19

October 8, 2020

Nearly one-third of Californians have delayed receiving care for urgent or emergency health issues during the COVID-19 pandemic, and 36% of those with low incomes say their mental health has gotten "worse" or "a lot worse," according to a new survey conducted by the California Health Care Foundation and NORC at the University of Chicago.

Listening to Californians with Low Incomes

Jen Joynt, Rebecca Catterson, Lucy Rabinowitz Bailey

Listening to Californians with Low Incomes: Health Care Access, Experiences, and Concerns Since the COVID-19 Pandemic is a compilation of early findings from a statewide survey of the health care experiences of California’s residents. The survey included an oversampling of residents with low incomes.

September 3, 2020

CIN Webinar — Listening to Connect: Patient-Centered Social Needs Screening Using Empathic Inquiry

September 3, 2020

This webinar recording on Empathic Inquiry helps guide professionals in developing a conversational approach in social needs screening that promotes partnership, affirmation, and patient engagement.

August 26, 2020

CIN Webinar — Using Virtual Reality to Improve Patient Care

Telehealth, Behavioral Health

August 26, 2020

This webinar recording on implementing virtual reality in clinical settings also provides a deep dive into how this technology can be embedded into an interdisciplinary pain management program.

August 12, 2020

CIN Webinar — Extended Reality Technology Treatment for Behavioral Health

Telehealth, Behavioral Health

August 12, 2020

This webinar recording with Kim Bullock, MD, Stanford University professor, neuropsychiatrist, and clinical extended reality researcher, covers the theory, evidence, application, challenges, and potential applications of extended reality for treating behavioral health conditions.

Telehealth Is Grabbing the Pandemic Spotlight. Can California Do More to Help It Grow?

Telehealth, Medi-Cal

A Q&A with telehealth policy expert Mei Wa Kwong.

Bed Check: Inpatient Psychiatric Care in Three California Counties

Mathematica Policy Research

Behavioral Health

In June 2018, San Diego’s Tri-City Medical Center announced it would eliminate 30 inpatient psychiatric beds. This closure is part of a 25-year reduction in California’s supply of inpatient psychiatric beds, during a time when demand for mental health care services across the state has been increasing. An investigation was conducted into the factors contributing to the availability of and demand for inpatient psychiatric care in the state.

California COVID-19 Health Surveys: Data and Charts

CHCF has commissioned ongoing surveys of the general public and of health care providers in California to understand changing use of the health care system during the coronavirus pandemic. These weekly surveys began the third week in March 2020, shortly after the statewide shelter-in-place orders were instituted in California, and continued through early September. The data files and charts from the survey findings are available for you to download.

2020 Edition — Quality of Care: Maternal Health and Childbirth

Maternal Health, Health Equity

This set of quality measures focuses on maternal health and childbirth.

2020 Edition — Quality of Care: Behavioral Health

Behavioral Health

This set of quality measures focuses on behavioral health, including mental health and substance use.

Sacramento Briefing Explores Integration of Physical and Behavioral Health in Medi-Cal

February 28, 2020

Catherine Teare

Behavioral Health, Medi-Cal

Hundreds of providers, administrators, government officials, consumers, and advocates learned how Medicaid programs can integrate behavioral health services and physical health care.

2020 Edition — Quality of Care: Providers

This set of quality measures focuses on providers, including ambulatory surgery centers, emergency departments, inpatient hospitals, nursing homes, home health care, and hospice.

Hmong Community Planted Spiritual Roots in Merced Hospital

February 27, 2020

Xenia Shih Bion

At Mercy Medical Center, the nation's only hospital-based Hmong shaman certification program bridges Eastern and Western medicine to meet immigrants’ health needs.

Concert Health Aims to Scale Collaborative Mental Health Care

January 30, 2020

Behavioral Health, Investing in Innovation, Telehealth, Workforce

Patients served by small and rural primary care physicians may benefit from a remote version of this increasingly popular model for providing mental health care.

Surprise Medical Billing Might Get a Hybrid Solution

December 12, 2019

Billy Wynne, Dawn Joyce

Health Care Costs, Coverage Trends

A federal policy to protect patients from surprise medical bills eluded Congress in 2019, but a new compromise may lead to a solution.