Kate Meyers, Senior Program Officer, High-Value Care
Achieving and sustaining balance across three critical areas — provider effort/cost of care delivery, payment amount, and desired outcomes — requires ongoing attention to program functioning and a willingness to revisit multiple aspects of program design and operations.
Successful contracts have balance across effort, payment, and outcomes
Set yourself up to recognize and address imbalances
Expect changes when transitioning from pilot to sustained program
Not every pilot will be sustained
This lesson is part of a series on successful payer-provider partnerships in community-based palliative care. Learn more here.