Jonathan Sears is a performance improvement specialist at the San Francisco Department of Public Health, where he supports and coaches teams in the department-wide deployment of the Lean approach in health care. He has led the development of A3 thinking and problem solving skillsets for the department’s staff. Previously, Jonathan was a quality service analyst with a chronic condition special needs managed care plan in Austin, Texas, working on improving services for people with end-stage renal disease.

He earned a bachelor’s degree in biology and a master’s of public health at the University of Vermont.

Articles by Jonathan