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Two-Part Webinar Series: Better Care for Transgender Patients

A national survey found that significant numbers of transgender patients have been denied care and delay seeking care out of fear of discrimination. Learn what you can do to reduce disparities and provide better care to transgender patients.

California Improvement Network

Transgender people are experiencing unprecedented attention in the United States in education, employment, politics, and popular culture. More transgender people are enrolled in health coverage than ever before as the result of the Affordable Care Act. Federal and California regulations and laws require health plans to provide medically necessary care for transgender people.

Yet transgender patients continue to face barriers to care. An analysis of the National Transgender Discrimination Survey found that 19% of respondents had been denied care, 28% reported that they delayed seeking care out of fear of discrimination, and 32% delayed seeking care when they were sick or injured for the same reason.

Learn what you can do to reduce disparities and provide evidence-based care to transgender patients. Join the California Improvement Network and California-based national experts for a two-part introduction to the basics of transgender identities and health care.

1. Understanding Transgender Identities and the Unique Care Needs of Transgender People
Held: Wednesday, May 4

J. M. Jaffe, Trans Health Manager at Lyon-Martin Health Services, and JoAnne Keatley, MSW, director of the UCSF Center of Excellence for Transgender Health, discuss transgender identities, as well as the social factors commonly experienced by transgender people and how this impacts the type of health care they need.

A recording of the event and the presentation slides are available below.

2. How to Improve Care and the Care Experience for Transgender People
Held: Monday, May 23

J. M. Jaffe, Trans Health Manager at Lyon-Martin Health Services, and Madeline B. Deutsch, MD, MPH, director of clinical services, UCSF Center of Excellence for Transgender Health, cover the basics of clinical care and how to provide an equitable and culturally sensitive care experience for transgender patients.

Both webinars showcase a wide array of resources available to health care providers and staff to learn more about evidence-based care and to improve the patient experience for transgender patients.

A recording of the event and the presentation slides are available below.

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