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Health-e-App

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January 2002

Health-e-App is the first fully automated Web-based application in the United States for enrolling low-income children and pregnant women in public health insurance programs. Developed by the California HealthCare Foundation (CHCF), in partnership with Deloitte Consulting LLC, Health-e-App is a real-time ecommerce application. It was developed to demonstrate the impact information technologies could have on improving access to, and the business processes of, government-sponsored health programs.

Health-e-App was developed with the cooperation of the California Health and Human Services Agency, which approved its pilot testing in San Diego County. Subsequently, CHCF licensed Health-e-App to the state of California at no cost. Health-e-App is being implemented throughout California to enroll eligible applicants in Healthy Families and Medi-Cal. It has also been licensed for use in Arizona and Indiana.

Health-e-App offers a faster, more secure, and consumer-friendly way to apply for public health insurance. It provides better quality application data and a more streamlined enrollment process, and it shows promise of increasing program enrollment because it is quick and easy to use.

Health-e-App offers:

  • Automated error checking and computation of income and deductions;
  • Real-time preliminary eligibility determination, in a matter of seconds;
  • Online selection of providers and health, dental, and vision plans;
  • Electronic payment of premiums;
  • Electronic signatures;
  • Confirmation of application submission;
  • A toggle between English and Spanish versions; and
  • Americans with Disabilities Act (ADA) compliance.

In addition to the Health-e-App application, CHCF has developed a state-of-the-art Web-based interactive training program to accompany it.

For more information, see the links below, especially the California Department of Health Services Health-e-App site.