Payer-Provider Partnerships: Lesson Six

Metrics and Assessing Impact

Kathleen Kerr, Consultant, Kerr Healthcare Analytics
Kate Meyers, Senior Program Officer, High-Value Care


The right metrics are the ones that are feasible to implement and that meet the information needs of both the plan and the provider organization.

  • There is no standard set of metrics for community-based palliative care
  • The right metrics are the ones that work for both parties
  • Consider data access and collection burden
  • Plans and providers can share the burden

This lesson is part of a series on successful payer-provider partnerships in community-based palliative care. Learn more here.