CIN Webinar Series — The ROI for Addressing Social Needs in Health Care (#4)
Kaiser Permanente's social needs resource locator
About This Event
This webinar features a discussion about Kaiser Permanente (KP)’s efforts to develop a standard, enterprise-wide approach to addressing the social needs of its members by connecting them to community resources and tracking outcomes. This tool, called the social services resource locator (SSRL), aims to deepen KP’s learning about the needs of members and patients and the communities in which KP serves.
We’re evolving into this space as new territory. This is a whole new frontier that I’m extremely excited about,” said KP’s Sarita A. Mohanty.
The SSRL will include search and filtering capability and referral and tracking information to help KP close the loop and inform their understanding of the connections being made between patients and community resources. KP’s relationships with community organizations vary across service areas and regions, and this work has required KP to think critically about the best ways to forge those connections.
Joining the conversation will be KP’s Sarita A. Mohanty and California Quality Collaborative’s April Watson.