CIN Webinar Series — The ROI for Addressing Social Needs in Health Care (#4)
Kaiser Permanente's Thrive Local Program
About This Event
This webinar features a discussion about Kaiser Permanente (KP)’s efforts to develop a standard, enterprise-wide approach to addressing the social needs of its members by connecting them to community resources and tracking outcomes. Thrive Local aims to deepen KP’s learning about the needs of members and patients and the communities in which KP serves.
We’re evolving into this space as new territory. This is a whole new frontier that I’m extremely excited about.
—Sarita A. Mohanty, Kaiser Permanente
This social health program includes a resource directory, a network of community partners and a new technology platform that involves closed loop referrals and integration with the electronic health record and member portal. The program aims to close social care gaps, and ultimately improve clinical outcomes, personal health and wellbeing, enhance system performance, and improve community health. The new technology will include search and filtering capability and referral and tracking information to help KP close the loop and inform their understanding of the connections being made between patients and community resources.
KP’s Sarita A. Mohanty and California Quality Collaborative’s April Watson led the conversation.