Community Health Workers

Our research on community health workers examines their vital role in California’s healthcare workforce. We analyze training models, payment approaches, and integration strategies — supporting policies that expand this trusted workforce to improve care access, cultural responsiveness, and health outcomes in underserved communities.

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Knowledge Center

Understanding California’s CHW/P/R Workforce

Health Workforce

Background on CHW/Ps in California

Health Workforce

Advancing California’s Community Health Worker & Promotor Workforce in Medi-Cal

Health Workforce

Recognizing and Sustaining the Value of Community Health Workers and Promotores

Training and Supporting Community Health Workers and Promotores: Lessons for California and Other States

Recent Resources

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Patients in Crisis Get Face-to-Face Help from ‘Bridge Navigators’ in the Emergency Department

CHWs are pioneering a way a way to ease the overload in hospital emergency rooms and steer patients toward lifesaving therapies.

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Feature Story
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Asian Health Center Tries Unconventional Approach to Counseling

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External Resource
Community Health Workers talk to client outdoors
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CalAIM Experiences: The Community-Connected Workforce

This survey of organizational leaders shows that those who employ community-connected workers have more positive experiences with CalAIM and better outcomes for the people they serve.

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Quick Read
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Challenges and Ingredients for Success

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Knowledge Center

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