This multimedia presentation shows how leaders from five California public hospital systems traveled the country to learn how to apply the Lean management model to improve patient care.
Lean is a management model that was born in manufacturing and is now taking hold in health care. Focused on patient needs, it uses a bottom-up approach to identify and fix broken systems anywhere in an organization. Lean engages all staff as well as leaders in redesigning processes for greater efficiency and quality.
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From snowy northern Wisconsin to balmy Southern California, safety-net hospital executives learned about Lean techniques from three pioneers and began applying them at home. Sponsored by CHCF, the project involves five California public hospital systems:
This multimedia presentation shows the journey taken by these safety-net leaders to apply Lean techniques to improve patient care.
Implementing Lean in a Safety-Net Clinic: A Case Study
Reflections on a Decade of Funding Public Hospital Systems
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