AI is changing health care in California, but discussions often overlook patient needs. Patient perspectives help ensure AI solutions reflect real-world needs and diverse preferences. This involvement fosters trust and encourages adoption of new tools, leading to greater effectiveness, impact, and more equitable care.

On November 12, 2025 CHCF hosted a webinar sharing patient perspectives and insights to guide responsible, equitable AI use in California. Recent CHCF focus groups revealed that Californians are skeptical but open to AI’s potential in health care, if it’s used with transparency and ongoing patient input

Watch the Recording

What Attendees Gained 

  • Patient perspectives on AI. What Californians know, feel, and expect about AI in health care 
  • Reactions to real-world AI tools. What people think about AI use in translation, scribing, triage, screenings, and more 
  • How to build trust. The importance of transparency, informed consent, and cultural context 

Speakers

Featured Speaker 

  • Kara Carter, Senior Vice President, Strategy and Programs, CHCF 
  • Stella Tran, Senior Program Investment Officer, Innovation Fund, CHCF (Moderator) 

Featured Presenters 

  • Michele Cordoba, Founding Director, Culture IQ Group 
  • Ana Fernández-Rockwell, Founding Director, Culture IQ Group

Featured Panelists 

  • Alifia Hasan, MBA, Innovation Portfolio Manager, Duke Institute for Health Innovation (DIHI) / Project Lead, Health AI Partnership (HAIP)
  • Sonia Tucker, MBA, VP of Population Health, San Ysidro Health 

Learn More

See CHCF’s other articles and research on artificial intelligence.