Briefing — California’s Community Health Worker/Promotor/Representative Workforce

Past Event
Friday, April 28, 2023
Noon–1:30 PM (PT)
California Chamber of Commerce, 1215 K Street, Suite 1400, Sacramento, CA 95814

About This Event

In California, one of the most culturally diverse states in the country, health care must bridge cultural and linguistic divides to serve all communities equitably. As trusted community members with lived experience, community health workers, promotores, and representatives (CHW/P/Rs)* are increasingly recognized as a critical part of the health care workforce.

In 2019, the California Future Health Workforce Commission recommended scaling the CHW/P/R workforce to broaden access to preventive and social support services as well as team-based integrated primary and behavioral health care. The COVID-19 pandemic, and the racial/ethnic health disparities it laid bare, made this recommendation even more urgent.

Despite this, there are relatively few comprehensive data on CHW/P/Rs in California. Join CHCF for a briefing in Sacramento that will cover:

  • Highlights from recently published survey research by Healthforce Center at UCSF that focused on CHW/P/Rs as well as CHW/P/R training institutions and employers.
  • Who are California’s CHW/P/Rs? Where do they work, what do their jobs consist of, and what are they earning? What are their opinions about their own profession?
  • What is the demand for CHW/P/R services from patients and health care employers like Medi-Cal managed care plans, community health centers, and hospitals? How are these entities meeting this demand? What help do they need?
  • What is the best way forward to train and deploy the CHW/P/R workforce that California needs?





Kara Carter, MBA, MSc
Senior Vice President, Strategy and Programs, CHCF (opening remarks)

Jacqueline Miller
Senior Research Data Analyst, Institute for Health Policy Studies, HealthForce Center at UCSF


Anjelica Alvarez
Program Director, El Sol Neighborhood Educational Center

Joseph Calderon
Senior Community Health Worker, Transitions Clinic Network

Elia Gallardo, Esq.
Chief Equity Officer and Deputy Director of Legislative and Governmental Affairs, California Department of Health Care Access and Information

Carlina Hansen, MS
Senior Program Officer, Improving Access, CHCF (moderator)

Andrea Mackey, MPH
Policy Manager, California Pan-Ethnic Health Network

Pooja Mittal, DO
Chief Health Equity Officer, Health Net

* A community health worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. The P stands for promotores — trusted people that empower their peers through education and connections to health and social resources. They largely work in Latino/x and Spanish-speaking communities. The R stands for community health representatives, who do similar work in American Indian and Alaska Native communities.

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