CHCF invested in Seamless Medical Systems, whose software enables patients to enter demographics, clinical history, and more on an iPad, eliminating most paper forms. Streamlining patient flow while improving the patient experience has emerged as a high priority for community health centers (CHCs), many of whom are seeing more patients as a result of health coverage expansion.
To address this need, Seamless Medical Systems created SNAP Practice software, which turns an iPad tablet into a seamless way to collect information from patients and import it into an electronic health record (EHR) or other practice management system. As patients check in for appointments, they are handed a SNAP Practice-enabled iPad to enter demographics and clinical history, provide consent, and complete screening questions, risk assessments, and satisfaction surveys. The software also allows practices to provide personalized health education to patients, delivering engaging information on prevention, treatment adherence, and wellness.
With the support of CHCF, Seamless will tailor their product to the needs of safety-net providers and patients, as well as pilot test and evaluate the system in community health centers in California and at least one other state.
CHCF invested in Seamless because their low-cost solution has the potential to help community health centers improve patient experience and meet the increasing patient volume resulting from coverage expansion.