Telehealth

Our work in telehealth expands access to care for Californians facing geographic, mobility, and provider shortage barriers. We support policies for sustainable provider reimbursement, promote equitable virtual care models, address digital divide challenges, and evaluate telehealth’s effectiveness.

Mother and daughter talking to doctor on a telehealth visit
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Project

Cultivating Outcomes Through Equity in Behavioral Telehealth

In this 18-month initiative, participants worked to improve their behavioral telehealth practices so that patients would have equitable access to high-quality services that promote resilience and emotional well-being.

Health Equity
Doctor using videoconferencing for patient consultation

Sustainable Models of Telehealth in the Safety Net

Medi-Cal

Telehealth Use Among Safety-Net Organizations in California During the COVID-19 Pandemic

Miguel Isidros

Californians with Low Incomes Report High Satisfaction with Telehealth

Technology and Innovation

Impact of Telehealth: Addressing the Needs of Underserved Populations

Case Study

Evaluation of the Telehealth Improvement Community Fund (TICF)

The Telehealth Improvement Community Fund (TICF), a seven-month initiative, helped 27 California safety-net health centers boost video telehealth usage. It featured flexible participation, resource access, and high engagement, leading to steady telehealth utilization and high satisfaction .

Technology and Innovation

Evaluation of the Connected Care Accelerator Equity Collaborative

Health Equity

Recent Resources

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Resource

The Importance of Health Care Phone Visits

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Tool
Teacher and young student talk to a doctor via a telehealth visit
Resource

Hazel Health: Connecting K-12 Students to Health Care

This start-up company provides virtual health care in school settings so students can stay healthy, learn, and reach their full potential.

Resource
Expert Perspective
Employee of a shelter talkss to man experiencing homelessness, discussing support for health care and finding housing.
Resource

Pair Team: A Business Model That Closes Care Gaps for People Experiencing Homelessness

The digital health startup serves people with complex needs by meeting them at clinics, out in the community, or virtually — and then connects them to needed health care and social services.

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Expert Perspective
Mother and daughter talking to doctor on a telehealth visit
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Full Report

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Knowledge Center

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