-
Resource
Scaling and Sustaining Community Health Work: An Evaluation of the Amplifying Impact Initiative
CHCF’s Amplifying Impact Initiative helped 28 California organizations expand community health worker services under Medi-Cal. Evaluation findings show trusted relationships, regional collaboratives, and workforce investment drive scale. But financial sustainability remains the central challenge.
-
Resource
Community Health Worker/ Promotores/Representative Training Program Best Practices
This publication offers voluntary best practices for training community health workers, promotores, and representatives, helping programs strengthen quality while preserving community roots. Developed through broad stakeholder input, it promotes accessible, culturally responsive training that supports a trusted workforce statewide.
-
Page
Building and Sustaining Community Health Worker Programs in California — A Resource Center
This resource center features tools to help California managed care plans, providers, and community-based organizations build and sustain community health worker services funded through Medi-Cal.
-
Blog
Community Health Workers, Promotores, and Representatives Lead Frontline Efforts When Crises Arise
Mayra E. Alvarez, a longtime advocate on behalf of community health workers, talks about why California needs Medi-Cal policies that offer sustainable support to an essential workforce.
-
Blog
Patients in Crisis Get Face-to-Face Help from ‘Bridge Navigators’ in the Emergency Department
CHWs are pioneering a way a way to ease the overload in hospital emergency rooms and steer patients toward lifesaving therapies.
-
Resource
CIN Case Study: Coordinated Behavioral Care IPA
This case study, originally published in 2019, describes an independent practice association’s journey implementing Healthify, an online social service resource directory and referral system, across a large network.
-
-
Resource
CalAIM Experiences: The Community-Connected Workforce
This survey of organizational leaders shows that those who employ community-connected workers have more positive experiences with CalAIM and better outcomes for the people they serve.
-
Resource
Understanding California’s Community-Connected Workforce
These resources examine three new Medi-Cal benefits: community health workers/promotores/representatives, doulas, and peer support specialists. Although these community-connected workforces share common approaches, each has distinct qualifications, supervision requirements, and covered services under Medi-Cal.
-
Page
Community Health Workers
Our research on community health workers examines their vital role in California’s healthcare workforce. We analyze training models, payment approaches, and integration strategies — supporting policies that expand this trusted workforce to improve care access, cultural responsiveness, and health outcomes…
-
Resource
Future Thinking: What Must California Do To Create a Thriving Health Ecosystem?
Read three strategies to help ensure that California’s health ecosystem has a robust and diverse health workforce to meet community needs and create sustainable models of care delivery that advance health equity.
-
Blog
Initiative Aims to Put Promotoras on Path to Social Entrepreneurship
The Latino Community Foundation wants to establish a sustainable model for Spanish-speaking community health workers to provide services.
-
Resource
Exploring Emerging Medi-Cal Community Care Hubs
Learn how Medi-Cal community care hubs support both CalAIM and opportunities for better supporting community health worker and doula services and benefits.
-
Blog
Promotor Training Seeks to Improve Outcomes for Latinos/x With Substance Use Disorder
Building on many years helping Latinos/x manage and prevent diabetes, heart disease, and other chronic conditions, 20 promotores in San Francisco completed a new type of specialized training.
-
Blog
Community Health Workers Offer Lifeline to Fresno’s Punjabi Residents
Community health workers visit Sikh temples and Punjabi neighborhoods to help residents access health care services.
