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CalAIM in Focus

Workforce

CalAIM builds on the experiences of Medi-Cal’s Whole Person Care pilots and Health Homes Program to bring the successes of these two programs to scale statewide. Both programs demonstrated the importance of developing the community-connected workforce, including peer support specialists, community health workers, and promotores de salud. These critical members of the care team fill a unique role in CalAIM by providing culturally congruent, person-centered support and bridging different health and social services systems.

CalAIM strengthens the imperative for managed care plans to support the growth and development of this workforce and to deepen their partnerships with the community-based organizations that often employ them.

CHCF has developed tools and resources to support the diverse organizations leading the planning, implementation, ongoing assessment, and refinement of CalAIM’s reforms. See all of CHCF’s work in this area below.

Perspectives from the Field: Developing the Enhanced Care Management Workforce

Camden Coalition

This short paper condenses interviews with numerous frontline workers and managers at organizations participating in Enhanced Care Management. Learn about the challenges they face in recruiting and retention, and the types of training effective for new staff.

How to Identify and Support Emerging Risk Medi-Cal Members with Complex Social and Behavioral Needs

Center for Accelerating Care Transformation at Kaiser Permanente Washington Health Research Institute, Vayu Health

Behavioral Health, Health Equity, Health Care Costs

Many Medi-Cal enrollees with diabetes have unmet behavioral and social needs. Medi-Cal health plans and providers are identifying how to reduce barriers to care and better support patients’ health.

Advancing California’s Community Health Worker & Promotor Workforce in Medi-Cal

This Resource Center offers information and tools designed to support managed care plans in integrating community health workers and promotores into their programs.

Health Workforce Strategies for California

This collection of publications examines the evidence on the impact of key health workforce policy interventions, such as pipeline and loan repayment programs, to achieve goals like diversifying the workforce, increasing the number of health professionals who provide care in a language other than English, and increasing access to care in medically underserved areas.

Community Health Workers & Promotores in the Future of Medi-Cal

A project to enhance the capacity of Medi-Cal managed care plans and their partners to deploy community health worker and promotor programs that advance health equity.