CalAIM

This report examines CalAIM’s Enhanced Care Management (ECM) and Community Supports through interviews with Medi-Cal enrollees with complex needs and a survey of providers. It highlights early implementation successes, identifies payment and administrative challenges, and points to opportunities to strengthen California’s integrated, whole-person care.

Learn about the first-hand experiences of Californians with complex health and social needs as they seek care. Their insights reveal both the promise of CalAIM’s vision and how implementation can be improved.

States are using Medicaid to provide housing services for members experiencing homelessness, improving health outcomes and reducing costs through care management paired with housing assistance.

Research on the connection between social needs and successful health outcomes identified dignity, cultural understanding, and genuine care as fundamental elements.