The Relationship Between Commercial Website Ratings and Traditional Hospital Performance Measures
Naomi Bardach, Renée Asteria-Peñaloza
As more consumers turn to social media to research purchasing decisions, how do sites like Yelp.com compare with traditional sites for hospital quality information?
Supporting Spread: Lessons from the California Improvement Network
This report features lessons on spreading better ideas in chronic disease care from the California Improvement Network. Topics include establishing a strategy, creating an effective social system, measuring effectiveness, and providing feedback.