IT Tools for Chronic Disease Management: How Do They Measure Up?

Laura Jantos, ECG Management Consultants
Michelle Holmes, ECG Management Consultants


This is archived content, for historical reference only.

Chronic disease management systems (CDMSs) focus on managing chronic disease and preventive care, while more comprehensive electronic medical records (EMRs) document entire patient encounters and provide real-time patient information.

Few, if any, studies have compared the merits of these two tools, which show potential to reduce costs and improve outcomes for patients with chronic illnesses. IT Tools for Chronic Disease Management: How Do They Measure Up? assesses them side by side.

In conducting the research, a range of CDMS and EMR vendors were asked to provide product demonstrations, specifications, and price quotes. Various criteria were used to score the products and vendors according to product function, corporate qualifications, services, and technology. Subsequently, participants at a CHCF-sponsored conference on chronic disease care viewed demonstrations of the products and rated them.

This report reveals strengths and weaknesses with both systems. CDMSs rate highly for functionality, are significantly less expensive than EMRs, and are typically easier to implement, while EMRs rate highly in offering more robust technology systems and vendor capabilities.

The complete report is available under Document Downloads.