Building Systems of Care in the Safety Net for High-Utilizing Patients
March 25, 2014
Health care spending is concentrated among a small population of patients who use a disproportionately large number of services. While early evidence shows that intensive primary care interventions, such as high-touch case management, reduce costs and improve outcomes for frequent users of care services, these interventions can be difficult to develop, staff, and sustain.
CHCF, in partnership with the Center for Care Innovations (CCI), will help nine safety-net clinics take part in a two-phase training and peer learning program that will teach organizations to develop and/or expand their own intensive primary care interventions. Following a competitive RFA process, the nine clinics selected for this project are:
AltaMed Health Services Corporation
CommuniCare Health Centers
Golden Valley Health Centers
Hope Center/Alameda County Health System
San Francisco Health Network
Santa Rosa Community Health Centers
St. John’s Well Child and Family Center
St. Vincent de Paul Village Family Health Centers
Phase 1 of the project, which began in March 2014, will focus on developing the clinics’ measurement capacity, key partnerships, and change management processes. In Phase 2, participants will join a national learning collaborative, led by the Institute for Healthcare Improvement (IHI), to learn how to design sustainable systems of care for their specific high-risk, high-cost patient populations.
More information about this project is available on the CCI website through the External Link below.