Today, health plans and providers are searching for ways to extend the care team beyond nurses and physicians to improve quality of care and reduce costs. One possible solution is Grand-Aides — an innovative program that provides personalized support to patients and helps connect the patient and care team quickly and cost-effectively.

Under close supervision by a nurse or physician, a “Grand-Aide” — a health care professional, such as a nurse aide, who has been trained with a specified curriculum — uses telephone protocols and home visits to improve patient access to needed care and to reduce avoidable emergency, clinic, and hospital visits.

Pilot studies of primary care Grand-Aides have shown that more than half of visits at a Houston pediatric clinic and 74% of visits by Medicaid patients at a rural Virginia emergency department could have been cared for initially with a primary care Grand-Aide and nurse supervisor.

Grand-Aides has been chosen by the Agency for Healthcare Research and Quality Innovation Exchange as one of the top three innovations of 2013.

Learn more about the Grand-Aides model and how it can improve care. Hear from:

• Arthur Garson Jr., MD, MPH, chair, The Grand-Aides Foundation
• Donna Green, RN, BSN, CEO, The Grand-Aides Foundation

A recording of the webinar and the presentation slides are available below.