SB 1004 Implementation Technical Assistance Series: Gauging and Promoting Sustainability and Success

Past Event
Monday, April 23, 2018
Additional workshop on April 27
Oakland and North Hollywood

About This Event

Palliative care providers and managed care plans should develop strategies to track and evaluate the quality of implemented SB 1004 palliative care services, identify potential barriers to program success and longevity, and collaborate on strategies to promote the delivery of high-quality palliative care. A webinar was held March 8, 2018 (recording available below). Additional workshops will be held in April 2018.


  • Review information from DHCS regarding initial program reporting requirements
  • Describe resources available to measure palliative care quality
  • Outline process steps to select quality metrics based on local needs, resources, and challenges
  • Create processes for routine program review and quality assessment
  • Outline factors that promote sustainability and scaling of services


Upcoming Workshops

Our team is hosting two workshops that will go into these topics in greater depth. Workshops are designed for teams of one to four people with knowledge of administrative operations and provider (or payer) relationships, and those involved with implementing and evaluating new programs.

These are the workshop dates:

  • Monday, April 23, 2018 (11:30 AM lunch, 12–4:00 PM workshop) at the California Health Care Foundation, Suite 400, 1438 Webster Street, Oakland
  • Friday, April 27, 2018 (11:30 AM lunch, 12–4:00 PM workshop) at The Garland, 4222 Vineland Avenue, North Hollywood

Registration for these workshops has closed.


Kathleen Kerr
Kerr Healthcare Analytics
Anne Kinderman, MD
Zuckerberg San Francisco General Hospital