SB 1004 Implementation Technical Assistance Series: Gauging and Promoting Sustainability and Success

Past Event
Thursday, March 8, 2018

About This Event

Palliative care providers and managed care plans should develop strategies to track and evaluate the quality of implemented SB 1004 palliative care services, identify potential barriers to program success and longevity, and collaborate on strategies to promote the delivery of high-quality palliative care.


  • Review information from DHCS regarding initial program reporting requirements
  • Describe resources available to measure palliative care quality
  • Outline process steps to select quality metrics based on local needs, resources, and challenges
  • Create processes for routine program review and quality assessment
  • Outline factors that promote sustainability and scaling of services

A recording of the webinar addressing these issues is available below.



Kathleen Kerr
Partner, Transforming Care Partners
Anne Kinderman, MD
Zuckerberg San Francisco General Hospital

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