For a long time, social media was treated as a channel to be managed—a place to post, reply and repeat. But breakthrough brands know their social team’s expertise is the key to unlocking meaningful business decision-making that moves at the speed of social.
By operating with proactive intelligence, Honda scaled their social team’s expertise, achieving a 251% increase in community engagement and a 91% high-quality engagement action rate—transforming social into a core data source underpinning their entire business strategy.
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For a long time, social media was treated as a channel to be managed—a place to post, reply and repeat. But breakthrough brands know their social team’s expertise is the key to unlocking meaningful business decision-making that moves at the speed of social.
By operating with proactive intelligence, Honda scaled their social team’s expertise, achieving a 251% increase in community engagement and a 91% high-quality engagement action rate—transforming social into a core data source underpinning their entire business strategy.
Digging into the “why” behind the data allowed the Honda team to uncover social insights that now flow directly to R&D teams, shaping the future of products based on real-time customer sentiment and market needs.
Featured Resources
Listening to Californians with Complex Needs: Rural Californians
California’s population is rapidly aging, and the over-60 population is growing racially and ethnically diverse faster than any other age group. By 2030, it is projected that one in four Californians will be an older adult.
This growth — and the needs of an increasingly diverse aging population — demands that Californians take action to ensure older people get the support they need to live well. CHCF’s body of work on older adults involves CalAIM initiatives, home and community-based services, assisted living, and more.
On this page, explore our subtopics and read our featured and recent publishing.
CHCF Partners With Health Centers to Advance Skills, Systems, and Strategy … Story Below
∘ Family Physicians Can Increase Access to Maternity Care … Story below
Essential Resources on Older Adults
Improving Care for Older Adults with Complex Needs
The impacts of aging eventually affect us all. And yet, the needs of older Californians are often invisible to those not experiencing the challenges of aging themselves or caring for an aging loved one. This knowledge center spotlights CHCF’s work on improving care for older Californians with complex needs.
Recently Published
In Their Own Words:
What Californians with Multiple Health and Social Needs Say About Their Care
Learn about the first-hand experiences of Californians with complex health and social needs as they seek care. Their insights reveal both the promise of CalAIM’s vision and how implementation can be improved.
Innovation Fund
We partner with emerging companies to bring innovations and technology to California’s health care providers, payers, and patients so that all Californians have access to the care they need.
Health Care Leadership Program
This two-year, part-time fellowship offers clinically trained health care professionals the experience and skills necessary for effective vision and leadership in the health care system.
California Improvement Network
The California Improvement Network (CIN) is a learning and action community that advances equitable health care experiences and outcomes for Californians through cross-sector connections, spreading good ideas, and implementing improvements.
Take a deeper dive into Unfair Pricing and Too Few Choices →
Abridge Languages
Here are the 28 languages that Abridge says its AI scribe is capable of recognizing and writing in:
English, Spanish, Chinese (Mandarin), Chinese (Cantonese), Japanese, Italian, Tagalog, Vietnamese, Arabic, French, Korean, Russian, German, Haitian, Creole, Polish, Romanian, Finnish, Turkish, Hungarian, Bulgarian, Catalan, Danish, Czech, Portuguese, Indonesian, Ukrainian, Dutch, and Hindi.
Join the CHCF Health Care Leadership Program
This two-year, part-time program is for clinically trained health professionals in California, including behavioral health providers, nurses, dentists, and pharmacists, with at least five years of leadership experience. Led by national experts in workforce and leadership development at Healthforce Center at UCSF, the program addresses health care issues from the perspectives of business management and public policy. Applications are open April through June each year.
Authors & Contributors
Amelia Cobb
Senior Program Officer, Improving Access, California Health Care Foundation
Carolina Reyes
Associate Clinical Professor, Maternal Fetal Medicine, School of Medicine, UC Davis Health*, California Health Care Foundation
Stay Connected
CHCF publishes a variety of newsletters, from our signature CHCF Weekly to our monthly CalAIM Digest. Choose the topics that interest you.
Oakland Office
CHCF ‘s main headquarters are located in downtown Oakland, with convenient access to public transportation.
Stay Connected
CHCF publishes a variety of newsletters, from our signature CHCF Weekly to our monthly CalAIM Digest. Choose the topics that interest you.
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Cards (Featured, Manually Selected)
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Trust is Vital
Building a Trustworthy Health Care System in California
Key Takeaways
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People Grid – Extended
Amber Bolden
Freelance Communications Consultant, Consultant Facilitator, Village Fund, African American Infant and Maternal Mortality
Anne Sunderland
Senior Communications Officer, Improving Access, California Health Care Foundation
Carolyn Fong
Commercial and Editorial Photographer
Catherine Teare
Associate Director, Market Analysis and Insight, California Health Care Foundation
Dawn Joyce
Senior Vice President, Impact Health Policy Partners
Gina Martinez
Senior Learning and Impact Officer, California Health Care Foundation