Group visits, peer coaches, phone and Internet support, and self-management training are some of the peer support programs that are found to be as effective as they are affordable in managing chronic diseases.

This report defines self-management tools as technologies used by consumers to deal with their health issues outside formal medical institutions and provides a taxonomy for better understanding the types of self-management tools available.

This report describes five interlocking strategies that help clinicians and caregivers work with patients to help them manage their own chronic conditions. It also reviews literature describing the effectiveness of self-management support methods.

This report, aimed at clinicians and health care managers, describes the benefits and challenges of telephone care programs. It also reviews research studies on their clinical effectiveness and cost-effectiveness.

This project will evaulate the efficacy of telephonic instruction and group support to improve the health of high-risk patients in the safety net.