California HealthCare Foundation – Supporting ideas and innovations to improve health care for all Californians.

Retail Clinics

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Going Big: How Major Providers Scale Up Their Best Ideas

January 2012

Like a tree falling in the forest, health care innovations don't make a sound — until they are successfully replicated in the world. Four big providers are experimenting with how this works.

Primary Care, Everywhere: Connecting the Dots Across the Emerging Health Landscape

November 2011

New models of care delivery are evolving in response to economic pressures, physician shortages, access barriers, and patient preferences. Six innovations seek to extend primary care, everywhere.

Establishing Retail Clinics among Community Health Centers: Notes from the Field

September 2010

This paper documents the decision-making process and implementation strategies of five community health centers that either opened a retail clinic to expand care delivery or seriously considered doing so.

Many Emergency Department Visits Could Be Managed at Urgent Care Centers and Retail Clinics

September 2010

This Health Affairs article by Weinick, Burns, and Mehrotra finds that up to 27% of hospital ED visits are not emergencies and could take place at less expensive urgent care centers and retail clinics.

Retail Dental Clinics: A Viable Model for the Underserved?

November 2009

This feasibility report, based on interviews with dentists, other experts, consumer surveys, and published reports, examines factors that would support or inhibit the emergence of retail dental clinics in California and elsewhere.

Retail Clinics: Six State Approaches to Regulation and Licensing

February 2009

This issue brief explores how regulation and licensing in six states -- California, Florida, Illinois, Massachusetts, New Jersey, and Texas -- promote, structure, or limit retail clinics.

Briefing — Retail Clinics: Six State Approaches to Regulation and Licensing

February 13, 2009

This briefing discussed how six states — California, Florida, Illinois, Massachusetts, New Jersey, and Texas — are using regulatory, licensing, and legal tools to promote, structure, or limit retail clinics.

Adapting the Retail Clinic Model to Community Health Centers: A Guide and Toolkit

October 2008

This guide and toolkit were specifically designed for community health centers. Whether a CHC is interested in adapting retail strategies to improve its services or developing a new clinic entirely, these materials will help in exploring the benefits and decisive factors.

Innovations in Health Care Delivery

September 2008

The September/October 2008 issue of Health Affairs explores innovations in health care delivery, including the efficacy of retail clinics and other alternative delivery models. Select articles are available at no cost through CHCF. A webcast of the briefing is also available.

Retail Clinics: Disruptive Innovation in Primary Care?

May 2008

In November 2007, CHCF partnered with the journal Health Affairs to sponsor a roundtable discussion regarding two related topics: the nature and future of retail clinics, and the future of primary care.

Health Care in the Express Lane: Retail Clinics Go Mainstream

September 2007

This report explores the industry's development and its integration with the health care system, as well as the challenges involved in establishing retail clinics in California.