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The Social Life of Health Information and the Internet

May 2011

Where do you go for health information? A national survey finds the Internet has joined doctors and family as the top three ways people handle their health care questions, but that adults with chronic diseases are disproportionately offline.

Consumers' Priorities for Hospital Quality Improvement and Implications for Public Reporting

April 2011

On hospital quality, what do consumers want? This report reviews their perceptions of clinical effectiveness, patient safety, and efficiency and whether consumers have a role in driving improvement.

Consumers and Health Information Technology: A National Survey

April 2010

A national survey looks at the use of and attitudes toward personal health records (PHRs) and other health IT. The findings indicate that users of PHRs say they become more engaged in their health as a result of being able to access their medical information online.

Value Proposition: The Role of Cost-Effectiveness in Coverage Decisions

November 2009

This issue brief looks at research on public and industry acceptance of cost-effectiveness analysis (CEA) in coverage decisions. CEA is a method for weighing the value of different health care interventions to find the "best bang for the buck."

Gaps in the System: Californians Struggle with Caring for Their Chronic Conditions

August 2009

This snapshot provides highlights from a survey of California adults with chronic conditions.

Expanding Performance Measurement to Include Patients' Experience of Self-Management Support

July 2009

Self-management support plays a key role in chronic disease management. This study correlated patient experience of provider self-management support with process and clinical outcome measures.

Worry and Neglect: Californians Respond to the Rising Cost of Care

July 2008

This snapshot suggests that increasingly, Californians are trying to control medical costs by neglecting care and asking for cheaper medications, leading to more hospitalizations and emergency department use.

Check the Label: Helping Consumers Shop for Individual Health Coverage

June 2008

Comparing individual health insurance plans is so confusing that many people remain uninsured. This issue brief reports the findings of CHCF-commissioned consumer testing of a standardized format—similar to a nutrition label—that allows shoppers to compare plan benefits, costs, and value.

Designing Coverage: Uninsured Californians Weigh the Options

July 2007

This issue brief offers insights on the values and coverage priorities held by a subset of uninsured Californians who might be directly affected by coverage expansion policy proposals.