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The Social Life of Health Information and the Internet

May 2011

Where do you go for health information? A national survey finds the Internet has joined doctors and family as the top three ways people handle their health care questions, but that adults with chronic diseases are disproportionately offline.

Health Topics: 80% of Internet Users Gather Health Information Online

February 2011

The Internet is a critical tool for gathering health information. A survey finds that 80% of Internet users look online for health information, making it the third most popular online pursuit after email and search engines.

How Smartphones Are Changing Health Care for Consumers and Providers

April 2010

Small and user-friendly, smartphones are quickly being adopted by consumers and providers, who have a large and growing array of health-related applications to choose from.

Safety-Net Providers Bring Patients Online: Lessons from Early Adopters

April 2009

Online tools such as electronic health record (EHR) portals and personal health records (PHRs) are being offered to patients by some enterprising safety-net providers. A new report looks at four organizations that are making these valuable resources available.

Bridging the Care Gap: Using Web Technology for Patient Referrals

September 2008

This report describes eight software systems that allow health care providers to process patient referrals using web-based tools rather than the error-prone use of paper forms, telephone calls, and faxes. Four case studies are included.

Telemedicine in California: Progress, Challenges, and Opportunities

July 2008

This report examines the evolution of telemedicine in California and identifies the technological, financial, regulatory, and user-related hurdles that may be stifling further progress.

Just Looking: Consumer Use of the Internet to Manage Care

May 2008

This snapshot looks at consumer use of the Internet as a source of health and ratings information. Overall, although many look for information, few take action based on what they have seen.

The Wisdom of Patients: Health Care Meets Online Social Media

April 2008

This iHealth Report takes a close look at social media, who uses it and why, what its impact is on the health of consumers, and how health care organizations can take advantage of its uses to manage the care of their populations.

Evaluation of Consumer Decision Support Tools: Helping People Make Health Care Decisions

September 2007

This report examines the strengths and weaknesses of several leading web-based support tools. In particular, it presents evaluation frameworks and ratings in three decision categories: treatment options, hospital choice, and personal cost.