Each brief addresses one aspect of the experience of patient and consumer groups in improving health care quality, highlighting the strategies and concepts arising from the work of the grantees and identifying best practices.
Allies for Quality Evaluation Brief #1: Defining Consumer Perspectives on Health Care Quality (191 K)
Allies for Quality Evaluation Brief #2: Lay Health Workers' Role in Improving Health Care Quality (116 K)
Allies for Quality Evaluation Brief #3: Influencing Health Care Delivery (307 K)
Allies for Quality Evaluation Brief #4: Activating Consumers to Improve Health Care Quality (196 K)
Since 1998, the California HealthCare Foundation has sought to improve health care quality in California. From the outset, the Foundation recognized that if quality improvement efforts are to be consumer-driven, consumer and patient organizations must play a pivotal role. In 2001, the Foundation funded Allies for Quality: Patient and Consumer Groups Improving Health Care, a three-year, $2 million grant program. Eight grants were awarded to a diverse group of consumer and patient organizations working to improve quality for California's health care consumers in a variety of ways.
Samuels & Associates, in partnership with the Women's Health Collaborative, conducted an independent evaluation of the Allies for Quality program. The evaluation findings are presented in four issue briefs. Each brief addresses one aspect of the experience of patient and consumer groups in improving health care quality, highlighting the strategies and concepts arising from the work of the grantees.
The first brief discusses the perspectives and expertise that consumers and patients bring to quality improvement. The second explores the role of community health workers in quality improvement efforts. The third discusses strategies to influence institutional and clinical practices and public policies that affect quality of care. The final brief looks at activating consumers through education and resource development. Each brief is available under Document Downloads.
Further details on the Allies for Quality grantees are available at the page listed under Related CHCF Pages.
Allies for Quality: Patient and Consumer Groups Improving Health Care