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CareInSync: Reducing Readmissions and Improving Care Transitions

CHCF's Health Innovation Fund invested in CareInSync's mobile platform which enables care teams to collaborate on plans for patients transitioning between settings.

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Research has demonstrated that hospital readmission rates can be reduced by improving discharge planning, coordinating care between settings, and enhancing coaching, education, and support for patient self-management. However, the quality improvement interventions most commonly used by providers are paper-based and have proven difficult and costly to implement, scale, and sustain over time.

To address this problem CareInSync has developed a real-time, mobile care coordination software solution to help hospital and community-based providers collaborate on patient transition plans while engaging patients and caregivers. CareInSync's Carebook software gives providers a dashboard of the care continuum, with checklists, notifications, and reminders designed to help speed discharge, improve patient flow, and reduce hospital readmissions.

CHCF invested in CareInSync because real-time, structured communication and coordination between providers is essential to improving the quality of patient care transitions from the hospital to the community while reducing overall costs. On April 24, 2014, CareInSync was acquired by Hearst Health and incorporated into Zynx Health, the market leader in providing evidence- and experience-based clinical improvement solutions.

Project Evaluation

With support from the Gordon and Betty Moore Foundation, Marin General Hospital used the CareInSync Carebook software as the mobile care coordination platform to carry out the Collaboration for Older Adult Safe Transitions pilot, also known as COAST@Marin. An evaluation of the pilot is available.

To learn more, visit CareInSync's website through the External Link below.

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