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Emma Dugas
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Publishing & Communications

Setting the Scene for Advance Care Planning

How to spur people to talk about their preferences for care when faced with a serious illness? Dr. Angelo Volandes creates videos that help patients understand their options.

A Culture of Improvement

Five California public hospitals are integrating Lean management techniques at every level to improve performance. Case studies highlight their progress and lessons learned.

Lean Way Hospitals Embed Culture

Learning the Ropes

Health plans rely on care coordinators and case managers to meet the social and medical needs of patients with complex conditions. Learn how plans invest in training to keep staff in these roles committed and sharp.

Strategies Training Care Managers

Palliative Care Up Close

Palliative care is taking root to serve people with advanced illness in clinics and homes. Over 20 community-based programs in California share their promising practices.

Up Close Field Guide Palliative

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Program Goals & Objectives

To improve clinical outcomes and quality of life for Californians with chronic disease.

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