It works in sports, school, and the arts. Could coaching — also known as facilitation — be effective in improving how health care is delivered?

In this webinar, learn how coaching is being deployed in the clinical setting from LA Net, a practice-based research network, and the San Francisco Health Plan, a Medi-Cal managed care plan.

Hear from:

• Hunter Gatewood, MSW, director of health improvement, San Francisco Health Plan
• Lyndee Knox, PhD, director, LA Net
• Lauren Zutler, MPH, project manager, health improvement programs, San Francisco Health Plan

As background reading, see:

• The case for coaching in health care: "Personal Best: Top Athletes and Singers Have Coaches. Should You?" by Atul Gawande in The New Yorker, October 3, 2011
• Recent evidence that it makes a difference: "Systematic Review and Meta-Analysis of Practice Facilitation Within Primary Care Settings" by N. Bruce Baskerville et al. in the Annals of Family Medicine, January/February 2012

A recording of the webinar and the presentation slides are available below.