California Improvement Network
This Boulder, Colorado, community health center has been transforming the way it provides care, with the goal of creating a true health home for its patients.
CIN Webinar -- Transforming the Patient Experience: Clinica Family Health Services (2.08 MB)
Located near Boulder, Colorado, Clinica Family Health Services (formerly known as Clinica Campesina) has been transforming the way it provides care, with the goal of creating a true health home for its patients. The work has encompassed population management, EHR adoption, robust team care, and most recently, a sharper focus on improving the patient experience.
Clinica's efforts were highlighted at CHCF's recent Transforming Health Through the Patient Experience conference, and in a PBS Newshour segment that aired in February 2011.
The presenter was:
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Integrating Work with Hospitals, April 2012 (PDF)
Engaging Patients and Families, Dec. 2011 (PDF)
Complex Care Programs, Oct. 2011 (PDF)
Access and Operational Efficiency, May 2011 (PDF)