Prior to joining CHCF, Schoen worked in operations at community clinics and independent physician associations. Most recently, Schoen worked as deputy director and chief operations officer at Lifelong Medical Care, a Berkeley-based community health center. Prior to Lifelong, she worked in operations and business planning for the California Region at North American Medical Management. Schoen has also worked for Kaiser Health Plan and Hospitals in Northern California as a senior health care consultant and for La Clínica de la Raza, a community health center in Oakland, as a clinic manager.

Schoen received a bachelor's degree in organization behavior and psychology from Pitzer College and master's degrees in business administration and public health from the University of California, Berkeley.