Program Officer, Learning and Impact

September 2017

Foundation Overview

The California Health Care Foundation (CHCF) is dedicated to advancing meaningful, measurable improvements in the way the health care delivery system provides care to the people of California, particularly those with low incomes and those whose needs are not well served by the status quo. We work to ensure that people have access to the care they need, when they need it, at a price they can afford. CHCF's work is oriented around three goals:

  1. Improving access to coverage and care for low-income Californians
  2. Ensuring high-value care
  3. Laying the foundations

Foundation Learning and Impact Team Overview

As part of the Insight, Analysis, and Impact unit at CHCF, the Foundation Learning and Impact team works across the organization to support colleagues in designing and delivering effective strategies that drive improvements in the health care delivery system in California. This includes building and improving systems that advance internal and external learning and knowledge management, developing and monitoring metrics for impact assessment, and working with colleagues to ensure every dollar the foundation spends is deployed effectively in service to our goals.

Position Overview

The program officer will work across the foundation to lead efforts toward assessing and reporting on the effectiveness of the foundation's program and grantmaking activities. Reporting to the Director of Learning and Impact, this program officer will serve as an expert on strategy, program evaluation, and organizational learning and will partner with program teams to develop and manage a portfolio of grants to evaluate and learn from the foundation's work.

Primary Responsibilities

Organizational Learning

  • Work with the director of Learning and Impact to build a portfolio of organizational learning programs aimed at supporting colleagues across the foundation
  • Develop and manage a program to systematize and codify learning from CHCF strategies, approaches, and grants to enhance effectiveness and impact of future programs
  • Act as a thought partner to program staff to develop insights and share learnings across the foundation and with the board
  • Work with Grants Administration to produce and analyze periodic grant closeout reports for presentation to, and discussion with, program staff
  • Oversee the foundation's information resources (for example, electronic and print publications)

Assessing Impact and Effectiveness

  • Support the refinement and ongoing production of the foundation's quarterly board dashboard
  • Support sharing of components of the dashboard externally in an effort to make the foundation's work transparent
  • Work with senior leadership to commission, develop, and communicate external evaluations and assessments of the foundation's performance

Program Evaluation

  • Serve as an internal expert and thought partner to program staff on project-level evaluations
  • Work with programs to develop and manage evaluation-related grants as required. Contribute to strategic decisionmaking about topics and projects to pursue, construct and implement work plans to meet identified needs, and manage relationships with grantees and potential grantees (as well as consultants and contractors)
  • Identify and develop resources for program staff on evaluation, including consultants, content experts, training sessions, and information resources
  • Assist program staff in linking project evaluation with ongoing program planning and improvement, including assistance developing and updating program metrics and indicators
  • Working with programs and External Engagement, ensure that evaluation projects include a component aimed at distilling and disseminating findings for the field

Foundation and Field Contributions

  • Develop and maintain information on learning and evaluation and the foundation's approach to impact on the foundation's website (www.chcf.org)
  • Represent the foundation's learning and impact function to external stakeholders, including attending and presenting at meetings and conferences
  • Keep abreast of developments in program evaluation and foundation-wide assessment
  • Contribute to, and participate in, internal foundation groups and cross-functional teams

Qualifications

  • Master's degree in a health field, public health, public policy, or related area preferred, bachelor's degree required
  • Minimum five years of relevant work experience that includes a background in data analytics and a working knowledge of health care delivery
  • Expertise in strategy, learning, and/or program evaluation in health care, foundation, and/or other nonprofit settings
  • Excellent analytical and critical reasoning skills, proven problem-solving ability, and comfort with strategic ambiguity
  • Strong project management skills, with demonstrated experience managing complex projects involving a variety of stakeholders
  • Proven expertise with data analysis and ability to draw critical insights from complex data sets
  • Strong writing and communication skills, with an ability to translate complex ideas into clear, easy-to-understand concepts
  • Excellent interpersonal and collaboration skills
  • Superior administrative, organizational, and time management skills with a strong sense of priorities and objectives
  • Proficiency with Microsoft desktop applications, including the most recent versions of Word, Excel, and PowerPoint
  • Conscientious approach to problem identification and resolution with an ability to anticipate needs, recommend options, and implement solutions
  • Able to effectively build relationships with, and influence, staff on all levels inside and outside of the organization
  • Creative, enthusiastic, independent, and results-oriented, with a high degree of initiative
  • Prior experience in a philanthropic organization a plus

Salary and Benefits

Salary is commensurate with training and experience. The foundation provides a generous benefits package that includes medical, dental, vision, disability, life, and long-term care insurance; a cafeteria plan; commuter checks or paid parking; EAP and wellness programs; educational assistance; paid time off; and retirement benefits.

To Apply

Please email a cover letter that summarizes your qualifications and describes your interest in the position. Attach your resume in Microsoft Word or PDF format and send to jobs@chcf.org. Please reference the position code (PO-Impact) in the subject line of your email. This position is based in our Oakland office; there will be no paid relocations or telecommuting. We will accept resumes until the position is filled.

The California Health Care Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.